1win Privacy Policy

The platform prioritises user privacy and implements comprehensive measures to safeguard personal data. Information is collected only for legitimate purposes, including account management, transaction processing, service improvement, regulatory compliance, and fraud prevention. Technical and organisational security measures are employed to protect data from unauthorised access, loss, or misuse.

1. Personal identification details are collected during 1win register to verify user identity and comply with legal requirements in Egypt.
2. Payment information is processed securely through encrypted channels to facilitate deposits and withdrawals.
3. Device and browsing data are gathered to enhance user experience and optimise platform performance.
4. Communication records are maintained to provide customer support and resolve disputes.
5. Location data may be collected to ensure compliance with jurisdictional restrictions and licensing obligations.
6. Security measures include encryption, firewalls, and access controls to prevent unauthorised data breaches.
7. Regular audits and assessments are conducted to identify and address potential vulnerabilities.
8. Data retention policies ensure that information is stored only as long as necessary for legal and operational purposes.
9. Employees and third-party partners are bound by confidentiality agreements to maintain data integrity.
10. Users are notified promptly in the event of any security incidents that may affect their personal information.

Users possess the right to access, correct, or delete their personal data at any time. Requests for data modification or removal can be submitted through the account settings or by contacting customer support. The platform complies with all applicable privacy and data protection laws in Egypt, ensuring that processing activities align with local regulatory frameworks and international standards.

Personal data collected by the platform is used exclusively for purposes that enhance user experience, ensure security, and meet regulatory obligations. Information supports account management, transaction processing, service personalisation, marketing communications, and compliance with legal requirements in Egypt. All processing activities are conducted transparently and based on lawful grounds.

1. Login, account verification and identity confirmation are performed to prevent fraudulent activities and comply with licensing conditions.
2. Payment processing relies on accurate financial data to execute deposits, withdrawals, and transaction reconciliation.
3. Service improvement initiatives use behavioural data and user feedback to optimise platform features and functionality.
4. Marketing communications, including promotional offers and updates, are sent to users who have provided explicit consent.
5. Analytics and statistical analysis help identify usage patterns and inform strategic decisions.
6. Customer support interactions are recorded to resolve issues efficiently and maintain service quality.
7. Compliance with anti-money laundering (AML) and know-your-customer (KYC) regulations requires the processing of identification documents and financial records.
8. Dispute resolution and legal proceedings may necessitate the disclosure of personal data to relevant authorities or third parties.
9. Security monitoring and fraud detection systems analyse user activity to identify and prevent suspicious behaviour.
10. Communication preferences and consent management ensure that users receive only the information they have agreed to receive.

The platform is committed to transparency in all data processing activities. Every use of personal information is grounded in a legitimate legal basis, whether it be user consent, contractual necessity, or compliance with statutory obligations. Users can review and modify their data preferences at any time through account settings.

Users can view, correct, or update their personal information at any time through the account management section of the platform. The process for modifying data is straightforward and allows users to maintain accurate and current records. Requests for data deletion or account closure can be submitted through customer support channels, and the platform will process such requests in accordance with legal retention requirements. By using the services, users consent to security checks and verification procedures designed to protect account integrity. Payment information provided during transactions is handled securely by electronic service providers who are bound by strict confidentiality and data protection standards. The platform is committed to maintaining the privacy and security of all user data, ensuring that access to personal information is restricted to authorised personnel only. Regular security audits and compliance reviews are conducted to uphold the highest standards of data protection and to safeguard user trust.

The platform is intended exclusively for individuals aged 18 years and above. The operator does not knowingly collect or process personal data from minors. However, the platform cannot independently verify the age of users without reviewing official identification documents.

1. Registration is restricted to adults who are legally permitted to engage in online betting and gaming activities in Egypt.
2. Users are required to confirm their age during the registration process by providing accurate identification details.
3. Parents or legal guardians who discover that their child has provided personal information to the platform should contact customer support immediately.
4. Upon receiving a verified request from a parent or guardian, the platform will promptly delete any data associated with the minor’s account.
5. The platform reserves the right to suspend or terminate accounts if evidence of underage use is identified.
6. All data deletion requests related to minors will be processed in compliance with applicable privacy laws and the platform’s data retention policies.

Personal data may be transferred and processed in jurisdictions outside of Egypt where the platform’s service providers and partners operate. These transfers are necessary to deliver seamless services, process payments, and maintain platform functionality. By using the platform, users consent to the international transfer of their personal information.

1. Data transfers occur in accordance with contractual agreements that impose strict confidentiality and security obligations on all third parties.
2. Service providers located in other countries are required to implement data protection measures equivalent to those mandated by Egyptian law.
3. Payment processors, gaming software developers, and customer support partners may access personal data as part of their service delivery.
4. The platform ensures that all international partners comply with applicable data protection regulations and industry standards.
5. Users acknowledge that data protection laws in other jurisdictions may differ from those in Egypt, but confidentiality is maintained across all regions.
6. In the event of any data breach involving international partners, users will be notified promptly in accordance with legal requirements.

This disclaimer clarifies the scope and effects of the Privacy Policy and applies when users accept the policy through registration, signature, or continued use of the platform. Acceptance signifies agreement to the terms outlined herein.

1. The platform reserves the right to modify or update this Privacy Policy at any time to reflect changes in legal requirements or operational practices.
2. Users will be notified of material changes through email, platform notifications, or prominent announcements on the website.
3. Continued use of the platform following any policy updates constitutes acceptance of the revised terms.
4. The platform is not liable for any consequences arising from users’ failure to review or understand the Privacy Policy.
5. This disclaimer does not limit users’ statutory rights under applicable privacy and consumer protection laws in Egypt.
6. Any disputes arising from the interpretation or enforcement of this policy will be resolved in accordance with Egyptian law and the platform’s dispute resolution procedures.

Cookies are small text files stored on a user’s device to enhance browsing experience and collect data about website usage. The platform uses cookies for statistical analysis, behavioural tracking, service personalisation, and platform improvement. Cookies help identify user preferences, monitor traffic patterns, and deliver targeted content that aligns with individual interests. Session cookies expire once the browser is closed, while persistent cookies remain on the device for up to one year unless manually deleted. Users can manage cookie preferences through their browser settings, although disabling cookies may limit access to certain features and functionality. The platform does not use cookies to collect personally identifiable information without explicit consent. Third-party cookies may be deployed by advertising and analytics partners, and users should review the privacy policies of these entities for additional information. By continuing to use the platform, users consent to the use of cookies as described in this policy.

By accessing or using the platform’s services in Egypt, users fully accept the terms outlined in this Privacy Policy. The latest version of this policy supersedes all previous versions and governs the collection, processing, and protection of personal data. Users are responsible for reviewing the policy regularly to remain informed about their rights and obligations. Continued use of the platform following any updates or amendments constitutes acceptance of the revised policy. If users do not agree with any part of this document, they should discontinue use of the services immediately and contact customer support to request account closure and data deletion in accordance with applicable legal requirements.

Personal data may be shared with third parties when required by law, necessary for dispute resolution, or essential to fulfil contractual obligations. Third-party service providers are listed on the platform where applicable, and users will be informed of the purpose and scope of any data sharing that involves unlisted entities. By providing personal information, users consent to its disclosure under these circumstances.

1. Legal authorities in Egypt may request access to user data in connection with investigations, court proceedings, or regulatory compliance.
2. Payment processors and financial institutions receive transaction data to facilitate deposits, withdrawals, and fraud prevention measures.
3. Customer support and service providers may access personal information to resolve technical issues and respond to user enquiries.
4. Marketing and advertising partners may receive anonymised or aggregated data to deliver targeted promotional content.
5. Dispute resolution services and legal representatives may be granted access to relevant data when required to address user complaints or litigation.
6. Third-party service providers are contractually obligated to maintain confidentiality and adhere to data protection standards equivalent to those applied by the platform.
7. The platform conducts regular audits of third-party partners to ensure compliance with privacy obligations and security protocols.
8. Users will be notified if personal data is shared with third parties for purposes not explicitly outlined in this policy, and consent will be obtained when legally required.

The platform may contain hyperlinks to third-party websites that operate under their own privacy policies and terms of service. These external websites are not controlled or operated by the platform, and users should exercise caution when navigating to such destinations. The platform is not responsible for the privacy practices or content of third-party websites.

1. Users are encouraged to review the privacy policies of any external websites before providing personal information or engaging with their services.
2. The platform does not endorse, monitor, or assume liability for the data handling practices of third-party websites.
3. Links to external websites are provided for convenience and informational purposes only and do not constitute an affiliation or partnership.
4. Personal data shared with third-party websites is governed by their respective privacy policies, not by this document.
5. The platform cannot guarantee the security or accuracy of information collected by external websites, and users access such sites at their own risk.
6. Users should be aware that third-party websites may use cookies, tracking technologies, and data collection methods that differ from those employed by the platform.
7. Any disputes or concerns arising from interactions with third-party websites should be directed to the operators of those websites.
8. The platform recommends that users verify the legitimacy and security of external websites before engaging in transactions or sharing sensitive information.